I had scheduled a roadside service through Mercedes. Upon contacting RJ Roadside, they advised me I had a more involved issue and beyond the scope of the tow personnel. However, the owner took the time over the phone, and explained a process which was able to solve my issue. A BIG thank you for going the extra mile to assist. This is what this world needs… more people like RJ. Less

The roadside agent arrived quicker than the estimated time and completed the job very quickly and was very professional. This is my first interaction with this company and I would gladly use them again Less

Bear was really helpful getting us into the BMW today. He came quickly and called me back even when I was asking about estimates. I appreciate him giving me a call to tell me when he would arrive. Less

I requested roadside assistance via USAA, and the gentlemen showed up within 45 minutes. He even called to give me a better ETA than what I was originally given. The entire time, he was very kind and quick to help. Great customer service! Less

Diamond was dispatched via State Farm Insurance on October 20, 2024 to change a tire on my Chevy Suburban. She was superb!! Very knowledgeable, friendly, courteous and professional. Thank you, Diamond!!! 💯 Less

They were fast, courteous, friendly and helpful. Mark was warm and friendly and approachable. I would recommend this firm to anyone that needs roadside assistance and he was very reassuring. Less

Just had a gentleman come out to my home where my car was. He was named Mark. Friendly, helpful and kind. Courteous, I would recommend him highly and a very good experience with road service persons. One of my best experiences actually! I was very helpful and recommended him (and your services) to friends and family. Less

Very prompt, courteous and friendly and with in less than 5 minutes had my car door open. Thank you so much Mark for your assistance in a tense time. Appreciate your help in a timely manner! AWESOME SERVICE! Less

I was driving home from work when I got a flat tire on the highway. I immediately became overwhelmed and stress out about the next steps, but so thankful my kids weren't with me. Two minutes later, a truck pulls in front of me and offers to help. He found my spare, put it on, put air in it, put the tire on the trunk, and instructed me to drive cautiously to a tire shop. He asked for absolutely nothing and gave me his business card. Justin, you truly saved me from a panic attack and made sure that I got safely where I needed to be. I will never forget your kindness and professionalism. Thank you!!! Less

I was driving home from work when I got a flat tire on the highway. I immediately became overwhelmed and stress out about the next steps, but so thankful my kids weren't with me. Two minutes later, a truck pulls in front of me and offers to help. He found my spare, put it on, put air in it, put the tire on the trunk, and instructed me to drive cautiously to a tire shop. He asked for absolutely nothing and gave me his business card. Justin, you truly saved me from a panic attack and made sure that I got safely where I needed to be. I will never forget your kindness and professionalism. Thank you!!! Less

My battery died at work, used my insurance roadside assistance and they directed me to them. They were literally there less than 15 minutes it was insanely fast and the guy was even quicker to fix up my battery and also give me suggestions on what where to get a new battery. Was very pleased by how courteous professional and yes I'll say it again fast this guy was. Would definitely highly recommend using. Thank you again. Less